條款與細則

The terms and conditions set out below
govern your use of this website. By using this website, you are deemed to have
read and accepted all of the terms and conditions. If you do not agree to these
terms and conditions, please do not use this website.

1. Definitions
1.1 In these Terms and conditions (the “Terms”), any expression defined at any
point shall have the same meaning throughout. In addition, the following terms
have the following meanings:-
“Booking/Reading/Purchase” shall mean any of the Services purchased and
booked by the Customer from the Company through the Online Booking
System in this Website;
“Company” or “[●]” shall mean [●];
“Customer” shall mean the Party who uses this Website and/or makes a
Booking with the Company;
“Minor” shall mean any person under the age of 18 years old;
“Online Booking System” shall mean the zoom online booking system in this Website;
“Parties” shall mean the Company and the Customer and “Party” shall mean
either of them;
“Services” shall mean the [“Online Reading Program/ Online and Offline
Consultation Service/ Book Purchases/Zoom lessons”] offered from time to time by the
Company in the Website;
“Session” shall mean the session of the Services offered by the Company in this
Website;
“Website” shall mean [●]

2. General
2.1 The Terms may change from time-to-time. The Company reserves the sole right
to amend or delete any of the Terms at any time without notice to the Customer
in accordance with its updated polices. Therefore, the Customer should read
and review these terms carefully and periodically.
2.2 By using the Website and/or making a Booking or Purchase with the Company,
the Customer is deemed to have read and accepted the Terms.

3. Application
3.1 The Terms shall apply to the Website and the Services displayed thereon and/or
booked through the Company.
3.2 The Terms shall apply to every Booking unless the Company notifies the
Customer in writing to the contrary. In the event of conflict between the Terms
and any terms or conditions of the Customer, then these Terms will prevail.

4. Setting up a Membership Account
4.1 A Customer who wishes to make a Booking must set up a membership account
with the Company through this Website.
4.2 In setting up the membership account, the Customer undertakes to provide
information which is true, accurate, not false or misleading and to immediately
notify the Company of any changes which may be relevant to the Customer
and/or any Booking. The Customer also undertakes to maintain up-to-date and
current details of its membership account with the Company.
4.3 All relevant communications relating to a Booking will be sent to the Customer
via the email address provided by the Customer to the Company in his/her
membership account. Therefore, the Customer must ensure that the email
address provided in his/her registration and Booking is valid, current and will be
used for receiving communications from the Company.
4.4 The Customer shall not share any of the details relating to his/her membership
account to any third parties, including but not limited to his/her password, or
any other relevant log-in data.
4.5 Any information received by the Company or any act taken through the use of
the Customer’s membership account is presumed to have been acted or provided
with the authority of the Customer associated with that membership account. In
the event that the Customer is aware that his/her membership account is being
used by an unauthorised person, the Customer shall notify the Company of such
unauthorised use immediately. The Company shall not be liable for any loss or
damage arising out of or in relation to the unauthorised use of a Customer’s
membership account.

5. Making a Booking via the Online Booking System
5.1 A Customer who has set up a membership account with the Company may
make a Booking through the Online Booking System.
5.2 When making a Booking through the Online Booking System, a Customer will
be required to provide:-
5.2.1 The choice of the Services which the Customer would like to purchase;

5.2.2 The choice of the Session which the Customer would like to book;
5.2.3 The number of Minors whom the Customer is booking for; and
5.2.4 The name, age and gender of such Minor(s).
5.3 Customers making a Booking through the Online Booking System may choose
any Session as early as 6 months in advance. If a Customer would like to make
a Booking in advance which exceeds such period, please contact the Company
at [email] or [telephone].
5.4 All Sessions are subject to availability.

6. Price and Form of Payment
6.1 The fees for the Services offered on the Website are listed in Hong Kong
dollars.
6.2 The fees for the Services purchased shall be prepaid in full by the Customer via
Paypal ( info@hkcqcenter.org ) or HSBC Payme when the Customer makes a
Booking through the Online Booking System.
6.3 The Customer acknowledges that the credit card details submitted by the
Customer to the Company through the Online Booking System will be provided
to the Company’s agent for the purposes of processing the payment.

7. Cancellation and Refund of Booking or Purchase
7.1 Save as provided in Clauses 7.3 and 9 of these Terms, a Consultation Booking /
Online Reading Program/ Purchase may not be cancelled by the Customer and
all fees for Services paid by the Customer are non-refundable.
7.2 The Company reserves the right to cancel a Booking if the book chosen is no
longer in publication.
7.3 Should any Booking/Session be cancelled in accordance with Clause 7.2 above,
the Company will endeavour to notify the Customer not later than [24] hours
prior to the commencement time of such Session.
7.4 In the event that a Customer’s Booking is cancelled under Clause 7.2 of these
Terms, the Customer would have the option to:-
(a) A refund of the fees for the cancelled Booking; or
(b) To change the Session of a Booking,
provided that the above option shall be exercised within 3 days of the cancelled
Booking. If such option is not exercised within 3 days, the Customer is deemed

to have forfeited the option and the Customer shall not be entitled to any refund
or change of Booking.
7.5 If the Customer elects to change a Booking under Clause 7.4(b) above, such
Booking shall be changed to a Session not exceeding 1 month from the date of
the original Session booked.

8. Change of Booking
8.1 Save as provided in Clause 9 of these Terms, a Customer may not change the
Session of a Booking if such request is made less than 72 hours prior to the
commencement time of the Session booked by such Customer.
8.2 If for any reason, a Customer would like to change the Session booked with the
Company, such Booking may only be changed if the request is made no later
than 72 hours before the commencement time of the Session booked by such
Customer.
8.3 A Customer may change the Session of each Booking through the Online
Booking System ONCE only.
8.4 Save for any special circumstances which should be communicated to the
Company no later than 72 hours before the commencement time of the Session
changed under Clause 8.3, no Booking may be further changed and the
Customer will be deemed to have forfeited his/her fees if the Minor(s) whom
they represent are unable to attend the Session. Whether a booking may be
further changed under this Clause 8.4 is solely at the discretion of the Company.

9. Arrangements on Adverse Weather Conditions
9.1 In the event that the Typhoon Signal No. 3 or lower is being hoisted by the
Hong Kong Observatory, all Bookings/Sessions for such day will continue to
take place.
9.2 In the event that the Hong Kong Observatory announces that the Typhoon
Signal No.8 or above shall be hoisted within the next 2 hours, all remaining
Bookings/Sessions for such day will be cancelled.
9.3 In the event that the Typhoon Signal No. 8 or Black Rainstorm Signal is hoisted
at 8:00am by the Hong Kong Observatory, all Bookings/Sessions for such day
will be cancelled.
9.4 In the event that a Customer’s Booking is cancelled under Clause 9.2 and 9.3 of
these Terms, the Customer would have the option to:-
(c) A refund of the fees for the cancelled Booking; or
(d) To change the Session of a Booking,

provided that the above option shall be exercised within 3 days of the cancelled
Booking. If such option is not exercised within 3 days, the Customer is deemed
to have forfeited the option and the Customer shall not be entitled to any refund
or change of Booking.
9.5 If the Customer elects to change a Booking under Clause 9.4(b) above, such
Booking shall be changed to a Session not exceeding 1 month from the date of
the original Session booked.

10. Representation and Warranties by the Customer
10.1 By making a Booking, the Customer represents and warrants that he/she is the
parent or guardian of the relevant Minor or has express authority from the
relevant Minor’s guardian or parent to represent the Minor in enrolling and
permitting the Minor to participate in the Services provided by the Company.
10.2 The Customer represents and warrants that all details and information
maintained in its membership account or Booking are up-to-date, true, valid and
not misleading.

11. Limitation of liability
11.1 The Company does not warrant that the functionality of the Website or the
Website of any third party to which this Website is linked (if any) will be
uninterrupted or error-free, free of viruses or other harmful components, or that
defects will be corrected.
11.2 Under no circumstances will the Company be liable for any direct or indirect
damages of any kind, arising from the Customer‘s use of this Website, including
but not limited to, computer viruses and/or unavailable or interrupted network
connections. If the Customer is dissatisfied with the Website, the Website
content, or these Terms, the Customer’s sole and exclusive remedy is to
discontinue using the Website.
11.3 In the unlikely event of an accident, or loss or damage to the Customer or any
Minor whom such Customer represents (under Clause 10.1 of the Terms) during
their participation of the Services, the Company shall not be liable for any direct
or indirect loss, damage or injury arising from or in connection with the
Services (except in instances of death or personal injury caused by the
Company’s negligence) and the Customer (on its own behalf and on behalf of
the relevant Minor to which he/she represents) hereby waives all and any claims
against the Company in this respect.

12. Indemnity
12.1 The Customer shall indemnify, defend and hold harmless the Company, its
directors and officers from and against any and all injuries, damages, losses,
liabilities, claims, judgments and settlements, including all reasonable costs,
expenses and legal fees arising from or related to any breach by the Customer of
these Terms, the Customer’s negligent or willful act or omission while using

this Website, or the Customer’s infringement of the intellectual property rights
of the Company or any third party content provider of the Website.

13. Intellectual Property rights of the Company
13.1 This Website contains intellectual property rights owned by the Company. All
logos, images, books content, films and texts cannot be used without the
Company’s prior written consent.

14. Data Protection
14.1 Customer’s data is processed in accordance with the Hong Kong Personal Data
(Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong). Details on the
Company’s data protection policy can be found here [PROVIDE LINK TO
DATA PROTECTION POLICY].

15. Invalidity
15.1 If any one or more of the provisions of the Terms are found by any competent
authority to be void or unenforceable, such provisions shall be deemed to be
deleted from the Terms and the remaining provisions of the Terms shall
continue in full force and effect.

16. Applicable Law
16.1 These Terms and any Booking under these Terms are governed by and shall be
construed in accordance with the laws of Hong Kong and the courts of Hong
Kong shall have non-exclusive jurisdiction to deal with any dispute or claim
arising out of or in connection with any Booking or these Terms.

17. Chinese Translation
17.1 These Terms have been translated into Chinese. If there is any inconsistency or
discrepancy between the English version and the Chinese version, the English
version shall prevail.

條款及細則

請細心閱讀以下事項：以下的條款及細則規範閣下使用本網站。閣下使用本網

站時，即代表閣下已閱讀及接受所有條款及細則。如閣下不同意這些條款及細

則，請不要使用本網站。

1.定義

1.1 在條款及細則（“條款”）內，在任何地方定義詞匯的意思是貫徹始終的，

另外，下列詞彙的意思如下：

“預訂”指顧客從本網站透過上網預訂系統任何預訂諮詢服務或預訂閱讀書籍

服務或購買書籍。

“公司”指“香港文化智商研究中心” (Hong Kong CQ Center Limited)

“顧客”指使用本網站的團體預訂公司的服務

“小童”指任何年齡少於18歲的人士

“網上預訂系統”指在本網站內本公司的網上預訂系統

“團體”指本公司及顧客或其中一個

“服務”指本公司在網站內提供的書籍或網上課程

“網站”指“www.doubleramalgam.com”

2.概要

2.1條款可作更改，公司可根據其最新的政策在無需知會顧客的情況下修改或刪

除任何條款。因此，顧客需定期細閱和檢視這些條款。

2.2 顧客在使用本網站及預訂購買公司服務時，已假定其已閱讀和接受所有條款

。

3. 應用

3.1 這些條款適用於本網站及透過本公司預訂或購買的服務。

3.2 這些條款適用於每一個預訂購買，隊非本公司事前以書面通知顧客一些有差

異的條款。如條款和顧客的任何條款和細則有異，則以條款為准。

4. 設立會員帳號

4.1 要使用本網站預訂本公司服務的顧客必須設立一個會員帳號。

4.2 當設立會員帳號時，顧客需確保提供的資料是真實、準確、非錯誤或誤導，

如關於顧客所作的預訂有任何更改時需要即時通知本公司。顧客需經常更新帳號的資料及細節。

4.3 本公司將根據顧客從帳號所提供的電郵地址把所有關於預訂的通訊傳給顧客。因此，顧客需確保其註冊的電郵地址有效、常用及用以接收從本公司所發的通訊。

4.4 顧客不會向第三方透露有關其帳號的任何資料，包括並不限於密碼或其他有關登入數據。

4.5 本公司從顧客會員帳號接收的資料或任何經由該顧客會員帳號的行動皆視作獲顧客授權使用其帳號。當顧客意識到有任何未經授權者擅自使用其帳號需即時通知本公司。對一切因未獲授權而使用顧客帳號的損失或損毀本公司概不負責。

5. 使用網上預訂系統進行預訂諮詢服務或閱讀書籍

5.1 所有在本公司設立會員帳號的顧客均可使用網上預訂系統進行預訂諮詢服務

或閱讀書籍或購買書籍。

5.2.1 顧客需要購買諮詢服務或書籍的選項

5.2.2 顧客需要預訂諮詢時段的選項

5.2.3 顧客需要選擇其預訂受諮詢者的數目

5.2.4 這些受諮詢者的姓名、年齡和性別

5.3 顧客可透過網上預訂系統預訂6個月的任何時段。如顧客需要預訂這期間以外的時段，請使用info@doubleramalgam.com或致電 66166066聯絡本公司。

5.4 所有時段需視乎供應而定。

6. 收費及付款方式

6.1 所有在本網站列出的收費均以港幣計算。

6.2 當顧客透過網上預訂系統進行預訂諮詢服務或閱讀書籍或購買書籍時，顧客需以paypal (info@hkcqcenter.org) 或 HSBC Payme預繳購買服務的全數。

6.3 顧客需瞭解其透過網上預訂系統提交的信用卡資料將給予公司的仲介公司作為處理繳費之用。

7．取消預訂及退款

7.1 跟條款7.3節和9節相同，顧客的預訂可能無法取消，而所有顧客已繳交有關服務費用不予退還。

7.2 本公司有權取消預訂/購買，如果書籍已停刊。

7.3 如果符合上述7.2節的條件下取消預訂/購買，公司會在該時段開始不少於

[24]小時前通知顧客。

7.4 在符合上述7.2節的情況下取消顧客預訂/購買，顧客可作以下選項：

(a) 因取消預訂而獲得退款，或

(b) 更改預訂時段/購買

條件是顧客需要取消的預訂前三天內作出選擇，如顧客未能在三天內作出選擇，顧客則被視作放棄有關權利，並不會獲得任何退款。

7.5 如顧客在上述7.4(b) 節的情況下更改預訂，新的預訂時段需不超過原來已預

訂時段一個月。

8. 更改預訂

8.1 跟條款9節相同，顧客如在原來預訂時段前少於72小時內提出更改未必能獲得接納。

8.2 不論任何原因，如顧客需要更改已預訂的時段，更改只會在顧客原來已預訂時段72小時前提出方可能獲接納。

8.3 顧客只容許在網上預訂系統更改一次預訂。

8.4 除了在上述8.3節顧客需於預訂時段72小時前提出更改外，所有預訂的時段均不能更改，如顧客代表的小童未能出席時段則顧客將被視作放棄有關款項。而在這8.4節情況下預訂可更改與否完全由本公司酌情處理。

9. 惡劣天氣下的安排

9.1 當香港天文台發出三號或以下颱風訊號的情況下，所有當天的預訂/時段將不會受影響。

9.2當香港天文台預告8號或以上颱風訊號將在營業時間內懸掛 :-

(a) 所有當天餘下的預訂/時段將會取消，並根據下述9.4節，受影響的顧客可更改其預訂或要求退款，及

(b) 公司有權取消正在進行中的時段。如正在進行中的時段需要取消，受影響的顧客將盡快獲通知安排接走其代表的小童。在任何情況下，根據9.2(b)節取消的時段將不獲退款，但公司可酌情為受影響的顧客預訂另一個時段。

9.3 當香港天文台在上午8時懸挂8號或以上颱風訊號或黑色暴雨警告，當天所有預訂/時段均予取消。

9.4 當顧客的預訂根據上述條款9.2及9.3節取消時，顧客可作以下選項：

(a) 為取消的預訂領回退款：或

(b) 更改預訂的時段

條件是以上選項必須在取消預訂的7天內致電本公司。若選項未能在7天內作出，顧客將被視作放棄選項而顧客亦不會獲任何退款或更改預訂。

9.5 如顧客根據上述9.4(b)節更改預訂，該預訂需以不超過原來預訂日期的1個月為限。

10. 顧客的代表及保證

10.1 當顧客作出預訂時，顧客需代表及保證他是有關小童的家長或監護人或已獲有關小童的家長或監護人授權，代表該小童報告並使用由本公司提供的服務。

10.2 顧客需代表及保證所提供用於會員賬號的詳情及資料為最新、真實、有效和沒有誤導性。

11. 責任限制

11.1 對由於顧客所代表的小童缺席或拒絕參與時段而造成的損失或損害，公司恕不負責。

11.2 在任何情況下，本公司對顧客因使用網站造成任何直接或間接的損毀，包括但不限於電腦病毒及/或上網連結的中斷或干擾概不負責。若顧客對網站、網站內容或條款有任何不滿，顧客完全有權終止使用本網站。

11.3 當發生可能性不高的意外時，或當參加者使用服務時導致顧客或顧客所代表的小童（根據上述條款10.1節）產生損失或損毀時，本公司對一切直接或間接損失、損毀或受傷（除因證實為本公司疏忽引起的死亡或意外）概不負責，因此顧客（顧客本身及其代表的小童）在此豁免所有及任何對本公司提出的責任。

12. 賠償

顧客因違反這些條款，疏忽或不適當使用網站、或顧客侵犯本公司或網站內第三方內容提供者的知識產權，而產生任何及所有損害、損毀、損失、責任、索償、判斷及和解，包括所有合理費用、支出和法律費用，顧客需對本公司、其董事和僱員作出賠償和保障。

13. 公司的知識產權

13.1 本網站包括由本公司擁有的知識產權，所有圖標、圖像、片段、書籍內容或文字如未經本公司事前書面同意，均不能使用。

14. 資料保護

14.1 顧客的資料處理均根據香港個人資料私隱條例（香港法律486節）進行。有

關公司資料保障政策的詳情請按此連結。（ www.hklii.hk/chi/hk/legis/ord/486/ ）

15. 無效

15.1 如任何一項或多項細則被任何合資格的團體發現為失效或不能執行，這些細則均被視為在條款中刪除，而餘下的細則在條款中繼續生效及予以執行。

16. 適用法例

16.1 這些條款及根據條款所作的預訂需遵守並根據香港法例，香港法例將對任何條款或預訂產生的爭端或索償擁有非獨有的司法權。

17. 翻譯

17.1 這些條款是從英文翻譯成中文，如英文版本和中文版本之間有任何差異或衝突，均以英文版本為準。